The Secured Self Visa® Credit Card Review
The Secured Self Visa® Credit Card can be an effective tool for building credit, especially for those with no credit history or a low score. It offers an unusual but highly accessible path to a secured card by allowing you to build your security deposit over time through a "Credit Builder Account".
However, the card has notable drawbacks, including a high interest rate, potential fees, and negative reports of poor customer service from some users.
How the Self Secured Visa works
1.
Credit Builder Account: You open an installment loan where your payments are placed into a Certificate of Deposit (CD). Your payments build up both your credit history and the security deposit for the card over time.
2.
Qualify for the card: After making three on-time payments and meeting other eligibility requirements, you can get the Self Secured Visa.
3.
Fund your credit limit: Your credit limit for the card is backed by the money you've saved in your CD. The minimum deposit is $100.
4.
Pay on time to build credit: Your card activity is reported to all three major credit bureaus (Equifax, Experian, and TransUnion), helping you build a positive credit history.
Pros
No hard credit check to start: Applying for the initial Credit Builder Account does not involve a hard inquiry on your credit report, which is beneficial if you are trying to avoid a temporary dip in your score.
Accessible entry point: A small minimum deposit of $100 is required for the card, making it easier to get started compared to other secured cards that demand higher upfront amounts.
Accessible qualification: After making three on-time payments to the Credit Builder Account, you are automatically eligible for the secured Visa card.
Helps build savings: As you make monthly payments to your Credit Builder Account, you are also building up savings that are returned to you (minus interest and fees) at the end of the loan term.
Reports to all three bureaus: Self reports your payment history to Equifax, Experian, and TransUnion. Responsible use can help build a positive credit history.
Cons
High variable APR: The card has a higher-than-average variable purchase APR (around 28.24%), so it is highly recommended to pay your balance in full every month to avoid expensive interest charges.
Ongoing fees: While the annual fee is waived for the first year, a $25 annual fee kicks in for the second year and beyond.
Limited rewards: The card does not offer a rewards program, which is a downside compared to some other secured cards on the market.
No direct path to unsecured status: The card does not automatically "graduate" to an unsecured card. Instead, Self may offer unsecured credit line increases over time, but there is no guaranteed path to getting your deposit back.
Negative customer service reports: Some users have reported poor customer service experiences, including difficulty resolving fraudulent charges and other account issues.
Is The Secured Self Visa® Credit Card Legit?
Yes, Self Financial is a legitimate company that offers financial products designed to help people build credit. Its primary offerings are the Credit Builder Account and The Secured Self Visa
® Credit Card, which are legally issued through its FDIC-insured partner banks.
However, whether Self is a good or safe option for you depends on how you use it and your ability to tolerate its high costs and reported customer service problems.
How the Credit Builder Account works
The process: You don't receive funds upfront. Instead, your loan is held in a Certificate of Deposit (CD) by a partner bank. You then make monthly payments, and the company reports these payments to all three major credit bureaus—Experian, Equifax, and TransUnion.
The payout: Once you have completed all your payments, you receive the money from the CD, minus the interest and administrative fees.
A mixed-credit approach: A major benefit is that this product, combined with the secured card, allows you to show a mix of installment and revolving credit, which can further boost your credit score.
The controversy around Self
Despite being a legitimate tool, Self has faced significant complaints that raise red flags for potential customers.
High cost and fees
Expensive interest rates: While the company claims to help you save, you are essentially paying interest to borrow your own money. The APRs on both the credit-builder account and the secured card are high compared to many alternatives.
Multiple fees: Be aware of a one-time administrative fee, plus a $25 annual fee for the secured credit card after the first year. Fees for debit card payments and late payments can also be expensive.
Poor customer service
Numerous complaints: The Better Business Bureau (BBB) has issued an alert on Self due to a high volume of consumer complaints. The company has an "F" rating with the BBB due to unresolved issues.
Specific problems reported by users:
- Fraud disputes: Customers have reported extreme difficulty getting fraudulent activity investigated and resolved.
- Poor communication: Many users report being unable to reach a live representative by phone or chat for basic issues.
- Payout delays: Some users claim to have experienced long delays or never received their funds after successfully completing their credit-builder loan.
- Sudden account closures: There are reports of accounts being closed without explanation, preventing the owner from accessing their funds.
Is The Secured Self Visa® Credit Card right for you?
Good for: Someone with very poor or no credit who needs a low entry point for building credit and has difficulty qualifying for other products. The credit-builder account can help you save up for the secured card's deposit over time.
Better alternatives: If you can qualify for a secured card from a traditional bank or a competitor like opensky® Plus Secured Visa® Credit Card, you may get a better deal with no annual fee, rewards, and a smoother path to upgrading to an unsecured card.
The risk: The high fees and poor customer service are a real risk, especially if you think you might miss a payment or need support resolving an issue. For those who are disciplined and need a no-hard-credit-check option, Self can work, but it's important to be aware of the downsides.