Indigo Apply Pre-Approved Invitation Not Available
If you received an Indigo pre-approved invitation but the offer is showing as not available when you try to access it, you may no longer be able to use that particular invitation. This can happen when an offer is no longer active or the application system cannot retrieve the offer associated with the invitation.
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Is Your Indigo Invitation Expired or Just Not Working?
There is an important difference between an Indigo invitation being not available and an invitation simply not working. If the system says the pre-approved offer is not available, the offer may have expired or otherwise become unavailable. However, if you have a valid invitation but are having trouble getting the application to work, there may be a different solution.
If your invitation is available but you are having trouble using the application code or getting the offer to load, see Indigo Apply Pre-Approved Invitation Not Working for troubleshooting steps.
Why Is My Indigo Pre-Approved Invitation Not Available?
An Indigo invitation is a targeted offer, rather than a general application that anyone can access. If the system says your pre-approved invitation is not available, the specific offer may no longer be available through the invitation you received.
There are several possible reasons an invitation may no longer be available:
- The offer has expired.
- The invitation has already been used.
- The offer is no longer active in the application system.
- The information entered does not match the invitation.
- Indigo is unable to retrieve the offer associated with the invitation.
Check Your Indigo Invitation Information
Before assuming the offer has expired, check the information on your invitation carefully. Make sure you are entering the correct application code and ZIP code associated with the offer.
If you received more than one Indigo offer, make sure you are using the application code from the invitation you are trying to access.
What If the Indigo Invitation Is No Longer Available?
If you have checked the information and the Indigo pre-approved offer is still showing as unavailable, you may want to consider another way to see whether you qualify for an Indigo card.
Indigo also has a pre-qualification process that can allow you to check for an available offer without using the invitation you received. The pre-qualification process uses a soft credit inquiry, so checking for an offer does not affect your credit score.
If you receive an offer through pre-qualification and decide to continue with the application, the issuer will provide the applicable terms before you complete the application.
➤ Check If You Pre-Qualify for the Indigo® Mastercard®
Still Can't Access Your Indigo Offer?
If your Indigo invitation continues to show as unavailable, the simplest option may be to use the pre-qualification process instead of trying to use the unavailable invitation.
If you want to understand why you received the invitation in the first place, see Why Did I Receive an Indigo Apply Invitation in the Mail?.
For information about using an Indigo invitation and application code, see indigoapply.com: How to Use Your Indigo Card Offer.
Bottom Line
If your Indigo pre-approved invitation says it is not available, the problem may be with the status of that particular offer rather than your ability to qualify for an Indigo card. Check your invitation information first. If the offer remains unavailable, using Indigo's pre-qualification process may give you another way to see whether you have an available offer.
If you are able to access your Indigo invitation but your application is ultimately not approved, that's a different situation from an invitation being unavailable. Learn what an Indigo pre-approved invitation not approved decision means and what you can do next.
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FICO® Credit Score Facts
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